At LA Flower Menu Shop, your satisfaction is our priority. Please read our return and refund guidelines below:
🛑 Due to the nature of cannabis products, all sales are final and we do not accept returns or exchanges for any opened or used products.
Refund Eligibility
Refunds may be issued only in the following cases:
Your order is significantly damaged upon arrival.
You receive the wrong product or quantity.
Your order never arrives (confirmed by tracking and delivery service).
How to Request a Refund
Contact us on live chat within 48 hours of receiving your order:
Provide your order number, photos of the issue (if applicable), and a description.
Our team will review your request and respond within 24 hours.
Approved refunds will be processed within 5–7 business days through your original payment method.
Non-Refundable Items
Opened, used, or partially consumed products
Perishable items or products with expired shelf life
Change of mind or buyer’s remorse
Customer Support
If you have any concerns or questions about your order, please reach out. We are committed to resolving issues fairly and promptly.